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Comscore CustomIQ: AI Assistants Are Rewriting the Purchase Journey and Upending Attribution Models

Дата публикации: 02-10-2026 04:00:00

Comscore CustomIQ data reveals that 35 percent of buyers consult an artificial intelligence (AI) assistant before purchasing, signaling a fundamental shift in how consumers discover and evaluate brands. Smriti Sharma and Kimberly Verna argue that last-click attribution may be leaving marketers blind to the moments that most influence purchase decisions.

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