Our regulatory priorities for 2026–27 are now available, outlining the key risks and issues we will focus on to protect Victorian consumers and support fair and safe markets. 

This year, Consumer Affairs Victoria (CAV) will prioritise 4 key areas: 

We’ll support impacted communities and respond to issues including rental problems, unregistered fundraising and fake tradies.  

CAV Director Nicole Rich said the priorities help ensure enforcement activities focus on issues that present the greatest risk to consumers. 

‘Our regulatory priorities set out how we will protect consumers and renters and reinforce regulatory requirements and obligations for businesses and individuals throughout the year,’ she said.