A Massachusetts assisted living facility where a woman was found dead in her apartment with the thermostat set to 99 degrees is not allowed to take new residents until they make changes, the Office of Aging and Independence said on Friday.
Sheila Szczypinski, 86, was found dead inside her apartment at the Golden Pond Assisted Living facility in Hopkinton on Sept. 30.
According to Hopkinton police, an aide entered Szczypinski’s room to provide scheduled bathing assistance and found her in bed and unresponsive. The report notes that the thermostat was set to 99 degrees and the room was extremely hot. A family member told police that Szczypinski sometimes got confused and may have turned the temperature up by accident.
Her cause of death has not been released and the investigation is ongoing. Facility staff told police that she had not seemed ill when they saw her the day before her death. They also reported that the heat in the building had been turned on the day before.
The Executive Office of Aging & Independence (AGE) said Friday that they conducted an onsite review on Oct. 20 and found it out of compliance with some state regulations. The facility will not be allowed to take on any new residents until the issues are resolved.
The problems range from things like staff training during emergencies, general orientation and lift device program training, and documentation issues around resident transfer device and bed rail assessments, special care operations reviews, and a missing oxygen use and storage policy. AGE noted that none of the problems identified would cause an immediate health or safety risk to residents.
These issues were noted after a previous review on Oct. 2, 2026, which identified separate concerns.
“The safety and wellbeing of residents in Assisted Living Residences across Massachusetts is our top priority. AGE has been closely monitoring conditions at Golden Pond and, based on continued identified deficiencies, has ordered the facility to stop new admissions until all corrective action is taken. We will continue to monitor their progress to ensure the safety of all current and new residents,” an AGE spokesperson wrote in an email to NBC10 Boston.
Golden Pond has been ordered to make changes and submit documentation proving they are in compliance. This will include a summary of what happened to Szczypinski and an after-action report.
The facility can continue to operate, but cannot admit any new residents.
Golden Pond has faced previous scrutiny from Massachusetts regulators. In 2023, the facility failed a state compliance review, and that summer, three residents died within a week. In 2025, the facility was suspended after state regulators found serious safety and medical violations.
“The Communities at Golden Pond, an assisted living residence, is closely cooperating with its regulatory agencies regarding the death of a resident last week,” Douglas Noble, the facility’s director of operations, said in a statement earlier this month. “Our HVAC system is professionally maintained by a licensed contractor on both a seasonal and as-needed basis and was working properly at the time of this incident. Each apartment in our community has an individual thermostat that residents can operate directly, although we encourage our residents to push their call button for staff assistance with it.”
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A Massachusetts assisted living facility where a woman was found dead in her apartment with the thermostat set to 99 degrees is not allowed to take new residents until they make changes, the Office of Aging and Independence said on Friday.
Sheila Szczypinski, 86, was found dead inside her apartment at the Golden Pond Assisted Living facility in Hopkinton on Sept. 30.
According to Hopkinton police, an aide entered Szczypinski's room to provide scheduled bathing assistance and found her in bed and unresponsive. The report notes that the thermostat was set to 99 degrees and the room was extremely hot. A family member told police that Szczypinski sometimes got confused and may have turned the temperature up by accident.
Her cause of death has not been released and the investigation is ongoing. Facility staff told police that she had not seemed ill when they saw her the day before her death. They also reported that the heat in the building had been turned on the day before.
The Executive Office of Aging & Independence (AGE) said Friday that they conducted an onsite review on Oct. 20 and found it out of compliance with some state regulations. The facility will not be allowed to take on any new residents until the issues are resolved.
The problems range from things like staff training during emergencies, general orientation and lift device program training, and documentation issues around resident transfer device and bed rail assessments, special care operations reviews, and a missing oxygen use and storage policy. AGE noted that none of the problems identified would cause an immediate health or safety risk to residents.
These issues were noted after a previous review on Oct. 2, 2026, which identified separate concerns.
“The safety and wellbeing of residents in Assisted Living Residences across Massachusetts is our top priority. AGE has been closely monitoring conditions at Golden Pond and, based on continued identified deficiencies, has ordered the facility to stop new admissions until all corrective action is taken. We will continue to monitor their progress to ensure the safety of all current and new residents,” an AGE spokesperson wrote in an email to NBC10 Boston.
Golden Pond has been ordered to make changes and submit documentation proving they are in compliance. This will include a summary of what happened to Szczypinski and an after-action report.
The facility can continue to operate, but cannot admit any new residents.
Golden Pond has faced previous scrutiny from Massachusetts regulators. In 2023, the facility failed a state compliance review, and that summer, three residents died within a week. In 2025, the facility was suspended after state regulators found serious safety and medical violations.
"The Communities at Golden Pond, an assisted living residence, is closely cooperating with its regulatory agencies regarding the death of a resident last week," Douglas Noble, the facility's director of operations, said in a statement earlier this month. "Our HVAC system is professionally maintained by a licensed contractor on both a seasonal and as-needed basis and was working properly at the time of this incident. Each apartment in our community has an individual thermostat that residents can operate directly, although we encourage our residents to push their call button for staff assistance with it."
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