The Employees' Pension Scheme (EPS) pensioners can submit their Digital Life Certificate (DLC), or Jeevan Pramaan, without going to a bank or a pension office. In a social media post on X, the Employees’ Provident Fund Organisation (EPFO) has revealed that India Post Payments Bank (IPPB) has doorstep Jeevan Pramaan submission service, which EPS pensioners can use with the help of a postman or a Grameen Dak Sevak.

EPS pensioners need to submit a life certificate every year to continue getting their pension without a break. EPS pensioners can submit their life certificate at any time of the year provided it is submitted within the stipulated timeframe from the date of the last submission. For example, if they submitted their Jeevan Pramaan last year on October 20, they need to submit it by October 19 to continue getting their pension. They can submit it after October 19 also, but in that case, their pension may be delayed.

How EPS pensioners can submit their life certificateEPS pensioners can verify their earlier submission details. They can also use the UMANG app and the Face RD app to complete the process digitally, or request a doorstep visit through the IPPB.

How EPS pensioners can submit a life certificate through IPPB

Pensioners who cannot visit a bank or a pension office can use the IPPB's doorstep service to submit their Digital Life Certificate. The service is available to both IPPB and non-IPPB customers.

To use the facility, pensioners can contact their nearest post office or request a doorstep visit by a postman or a Grameen Dak Sevak. Pensioners can also call the IPPB doorstep banking helpline at 033-22029000.

Once the biometric authentication and submission are completed successfully, a Pramaan ID will be generated.\

A Digital Life Certificate, also known as Jeevan Pramaan, is a biometric-enabled service that allows pensioners to submit proof that they are alive without having to provide a physical life certificate in person.

The facility is available to pensioners of central and state governments and public sector undertakings.

Which documents and details are required to submit a Digital Life Certificate?

Before requesting the service, pensioners should keep the following information ready:

• Aadhaar number
• Active mobile number
• Pension type
• Name of the pension-sanctioning authority
• Name of the pension-disbursing agency, such as a bank or a post office
• Pension Payment Order (PPO) number
• Pension account number

The pensioner's Aadhaar number must already be registered with the pension-disbursing agency. An active mobile number is also required to complete the process.

EPS pensioners can use the UMANG app along with the Face RD app to submit their life certificate through face authentication, subject to the applicable requirements.

The DLC submitted will be valid for one year from the date of submission.

6 simple steps to submit digital life certificate using face authentication

Step 1: Use any Android smartphone with a 5 MP front camera and internet connection.

Step 2: Keep your Aadhaar number registered with the Pension Disbursing Authority (bank, post office, or other authority) ready.

Step 3: Download and install the ‘AadhaarFaceRD’ app and the ‘Jeevan Pramaan Face App’ from Google Play Store.

Step 4: Complete operator authentication and scan the face of the operator.

(The pensioner can act as the operator.)

Step 5: Enter pensioner details in the app.

Step 6: Capture a clear photograph using the smartphone’s front camera and submit.

An SMS with a link to download Jeevan Pramaan will be sent to the mobile number.