Вход на сайт

Просмотр новости

Найдите то, что Вас интересует

Chaos as massive Google outage crashes banking apps, with NHS and court service also affected

Дата публикации: 20-10-2026 16:29:39

A huge outage has hit hundreds of websites and apps due to an issue with the Google Cloud service.

Основное содержимое страницы с новостью.

A Google outage has caused hundreds of websites and apps to crash, leaving Britons unable to access NHS services and their online bank accounts.

The tech firm's Cloud service, which provides data storage and processing power for both users and services, began experiencing problems at around 7am today and affected its europe-west2 data centre in London.

Services such as NHS England, Royal Mail and Rightmove went down as a result of the outage, which Google said was due to a power outage.

And several banking apps including Halifax, Lloyds, Revolut and HSBC also experienced issues. 

The outage also affected legal proceedings, with the Criminal Bar Association (CBA) saying that it had 'hampered' barristers' attempts to clear the backlog in the courts. 

The Russell Brand trial was also affected by the disruption, with some watching the proceedings online unable to access the footage. 

In a statement made earlier today, Google claimed that the outage was triggered by a 'a power event'.

However, the tech firm says it has now resolved the issue, writing in a statement that the problem 'has been mitigated for most of the customers and it is believed to be affecting currently a very small number of customers'.

At the time of the outage Google issued an apology to anyone affected by the disruption and thanked users for their 'patience while we're working on resolving the issue'.

A huge outage has hit hundreds of websites and apps due to an issue with the Google Cloud service

According to Down Detector, which tracks service outages, sites experiencing issues include Rightmove, Halifax, Lloyds Bank, Revolut, HSBC, and Royal Mail

According to the Criminal Bar Association (CBA), the outage has 'hampered' barristers' efforts to clear the court backlogs

The outage appears to have caused disruption for a wide range of websites, potentially affecting millions of users 

What is Google Cloud?

Google Cloud is part of the hidden backbone of the internet that makes many of the services you use every day possible.

Google operates a series of massive data centres containing thousands of computer servers, which companies can rent out for a fee.

These machines process information, handle data analysis, run AI models, and operate internet services via the network of fibre-optic cables that cover the globe.

This allows companies to borrow digital processing power rather than buying and maintaining their own expensive equipment.

That is a lot more efficient, but it means that, if something goes wrong with Google's physical infrastructure, lots of companies can be affected at once.

In a post on X, the CBA wrote: 'Cloud Video Platform (CVP) is down across large parts of England and Wales since 10am.

'Many of us today, both as prosecution and defence counsel, can not proceed with trials and other hearings. Our work to clear backlogs is hampered.'

Likewise, HM Courts and Tribunals Service wrote on X: 'We're aware of an issue affecting Cloud Video Platform, used for some remote hearings.' 

Some Britons were also unable to use their online banking services, leaving them unable to send or receive payments.

By 9.00am, online tracker Down Detector showed 480 user-submitted reports of disruption affecting the Lloyds Bank app and website.

Of those affected customers, 36 per cent said they were unable to log in, 31 per cent said they could not use online banking and a further 25 per cent said they could not use the app. 

Halifax Bank wrote on X that the company was 'aware some customers are having issues with our app and online'.

The budgeting app Emma reassured customers on social media that the outage was 'not a security issue'.

The company wrote: 'Emma is currently down due to a Google Cloud outage affecting services in London since 7am.'

The banking app Revolut also appeared to be partially affected, with customers worldwide unable to open the app, send money, or even make card payments.

On X, one frustrated customer complained: 'This morning: Can't buy breakfast. Car is stuck in a paid car park. Can't pay for taxi or scooter as backup. Probably should be carrying some cash.' 

'Nothing like being stuck in the middle of a city in Japan, unable to pay for literally anything and having to cancel my beauty appointments because my bank @Revolut is having a massive outage,' wrote another.

While one customer said: 'I'm at a petrol station in Australia. Can't pay for my fuel that I just put in my car.. so I'm just standing in the petrol station highly embarrassed and can't get home to my kids.'

Join the discussion

Should the NHS and courts rely less on major cloud providers?

What's your view?

The banking app Revolut also appeared to be partially affected, with customers worldwide unable to open the app, send money, or even make card payments

What is europe-west2-b zone and what does it cover?

Just like a shipping company might use warehouses as hubs for a certain area, Google Cloud assigns certain data centres to cover specific regions.

A 'region' is a specific geographic area served by a network of data centres, while a 'zone' is an individual location within that area.

The zones are all connected by very fast fibre-optic networks, but are kept separate in case an error ever brings one zone down.

Europe-west2 is the region which includes all of the data centres in and around London, and it is made up of three zones: Europe-west2-a, Europe-west2-b, and Europe-west2-c.

Google doesn't publish the exact boundaries of its individual cloud zones, but we know that Europe-west2-b is in or around London.

Companies that use data centres in multiple zones won't be affected so badly, but companies that are entirely reliant on infrastructure in Europe-west2-b will see more serious outages.

According to Down Detector, issues began around 8.00am this morning and quickly escalated as users shared hundreds of outage reports.

By 8.02am, Revolut had more than 1,458 reports of service disruption.

Of those, 62 per cent of customers said they were having problems with the app, 22 per cent with funds transfer, and 9 per cent with mobile banking.

In a post shared on X earlier today, Revolut says: 'We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers' money and data are safe. 

'We've been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.'

Marijus Briedis, chief technology officer at NordVPN, told the Daily Mail: 'When a cloud outage leaves people unable to make payments or access everyday services, it exposes how much we depend on infrastructure we never see.

'For everyday Google users, this dependence can mean several services they rely on suddenly being unavailable at the same time. Someone unable to pay through one banking app may find their alternative is affected too.' 

Mr Briedis adds that the enormous scope of Google's cloud computing services means that outages might affect businesses whose customers have no idea they depend on the company at all.

Cloud computing involves companies paying providers such as Google and Amazon to handle their data management, storage and networking at large data centres.

Banking app Revolut's status page shows that services ranging from card payments and ATM withdrawals to stock trading are currently unavailable 

By 8.02am, Revolut had over 1,458 reports of service disruption. Of those, 62 per cent of customers said they were having problems with the app, 22 per cent with funds transfer, and nine per cent with mobile banking

These services are typically far cheaper for companies than managing their own servers, and typically extremely reliable.

However, when a major provider does experience a problem, it can have cascading effects due to the number of companies affected.

This outage is the latest in a string of serious service disruptions that have affected cloud services over the last few years. 

Last year, both Microsoft Azure and Amazon Web Services saw major outages that brought 'half the internet' to a standstill.

Together, Amazon and Microsoft's vast data centres, known as 'hyperscalers', host more than 60 per cent of the world's cloud services.

Схожие новости

#Наименование новостиТональностьИнформативностьДата публикации
1Масштабный сбой Google Cloud нарушил работу банков и онлайн-сервисов-112.520-10-2026
2Сбой в Google Cloud нарушил работу банков и госслужб в Великобритании08.2620-10-2026
3Блэкаут в дата-центре Google Cloud в Лондоне вызвал сбой у банка Revolut010.8120-10-2026
4Сбой Google Cloud нарушил работу десятков приложений и сайтов в Великобритании01020-10-2026
5В Европе произошел масштабный сбой интернета08.1620-10-2026
6Сбой Google Cloud нарушил работу сайтов банков и правительства в Британии06.5920-10-2026
7Сбой в облачной платформе Google Cloud нарушил работу сервисов в Великобритании04.4420-10-2026
8Banks and courts affected by disruption as Google apologises for cloud outage01020-10-2026
9Масштабный сбой интернета произошел в Европе из-за проблем с Google Cloud09.220-10-2026
10В работе сервисов Google произошел сбой0023-01-2020

Классификация: Происшествия. Схожих патентов: 0. Схожих новостей: 10. Тональность: 0. Информативность: 6.78. Источник: www.dailymail.co.uk.