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Re: 2nd Qbox

Дата публикации: 06-10-2026 18:37:23

@Raine3 wrote:
Yes I know that. I am so frustrated that I cannot get an answer in any way urme phone ir online to get my 2nd Qbox to work. I need a Sky technician. I gave had ongoing problems since I had the upgrade to my Sky super fast WiFi etc which required a new router. Sky messed it up from day 1 about 2 months ago and bit by torturous bit they corrected it all except my 2nd smaller Qbox which does not allow me to get TV. 
hi @Raine3 
 
With the latest SKY Routers the mini boxes do not connect to your home wifi but to a wifi signal generated by the main box
 
Is there anyway you can move the mini slightly closer to your main box ?
 
Please may I suggest you try restarting your boxes - especially the main box which provides the mini with the signal:Use the remote to place it into standby modeThen remove the power to it (either switch off at mains or remove the power plug)Wait at least 30sThen re-apply the power & wait for it to fully restart - this may take a few minutes.Once the main box is restarted do the same power down on each the mini box.

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